Implementation
The following are the project deliverables and the projected timeline for each step in the overall process. For additional detail on any of these process steps, please contact us.
| Description | Within this time period |
| Initial data feed received from Client’s Recovery Department(or designee) including provider contracts (excerpts), and system access | 30 business days (after signing agreement) |
| Health Compliance Associates provides sample file by hospital and recovery type for Client’s approval and pre-validation | 10 business days |
| If applicable, Client’s Recovery Department receives Health Plan approval to pursue recoveries on specific providers and recovery types | 10 business days |
| Health Compliance Associates provides full recovery file by approved hospital and recovery algorithm within each approved hospital | 10 business days |
| Client’s Recovery Department (or Health Compliance Associates using client letterhead) sends refund request letters. Client’s Recovery Department performs off-sets | 21 business days (direct collections may take additional 90 days) |
| Client’s Recovery Department sends Health Compliance Associates payment after recovery is received | 30 business days |
| Once the license is granted, if applicable, Health Compliance Associates will train Client’s Recovery Department on how to use the licensed recovery algorithm logic | 30 business days |